Roobet Responsible Gambling – Canada
Roobet is committed to providing a safe and enjoyable gaming environment for all Canadian players. We believe that gambling should remain a form of entertainment, never a source of financial or emotional harm. roobets-ca.com offers a range of responsible gambling tools designed to help you stay in control of your play. Whether you need to set spending limits, take a break, or seek professional support, our resources are here for you. If gambling is no longer fun, please use the tools below or reach out to a dedicated support organisation immediately.
Age Restriction – 19 and Over
Gambling on roobets-ca.com is strictly restricted to players aged 19 or older (or the minimum legal age in your Canadian province). We implement robust age verification checks during registration and at key account milestones. If you believe a minor may have accessed a gambling platform, contact us immediately. We also encourage parents and guardians to use third-party parental control software to restrict access to gambling websites.
Know the Warning Signs
Recognising problematic gambling behaviour early is essential. Common warning signs include:
- Spending more money or time gambling than originally intended.
- Chasing losses in an attempt to win back money.
- Neglecting work, family, or personal responsibilities due to gambling.
- Borrowing money or selling possessions to fund gambling activity.
- Feeling anxious, irritable, or restless when not gambling.
- Lying to friends or family about gambling habits.
If you recognise any of these signs in yourself or someone you know, please seek support without delay.
Self-Control Tools Available on Roobet
Roobet provides several practical tools to help you maintain control:
- Deposit Limits – Set daily, weekly, or monthly caps on how much you can deposit into your account.
- Loss Limits – Restrict the maximum amount you can lose within a defined period.
- Session Time Reminders – Receive notifications to alert you when you have been playing for a set duration.
- Reality Checks – Regular on-screen prompts that show your session time and net gaming activity.
- Cool-Off Period – Take a short break from gambling (24 hours to several weeks) without permanently closing your account.
To activate any of these tools, visit the responsible gambling section within your account settings.
Self-Exclusion
If you feel you need a more significant break from gambling, Roobet offers a self-exclusion option. Self-exclusion allows you to block access to your roobets-ca.com account for a defined period or indefinitely. Once activated:
- Your account is suspended and you cannot log in or place wagers.
- Roobet will suppress all marketing communications directed to you.
- Any remaining balance will be held securely until the exclusion period ends or you request a withdrawal.
- Early reinstatement requests during mandatory exclusion periods may be refused.
To initiate self-exclusion, contact support directly or use the self-exclusion option in your account settings. Canadian players may also self-exclude through provincial gambling authorities.
Support Organisations in Canada
You do not have to face gambling-related difficulties alone. The following organisations offer free, confidential support:
| Organisation | Service | Contact |
|---|---|---|
| ConnexOntario | Problem gambling helpline (Ontario) | 1-866-531-2600 |
| Gambling Support BC | Counselling and resources (BC) | 1-888-795-6111 |
| Centre Dollard-Cormier | French-language support (Quebec) | 514-385-0046 |
| Problem Gambling Institute of Ontario | Clinical resources and training | problemgambling.ca |
If you are in crisis, please contact your provincial health helpline immediately.
Our Commitment to Player Privacy
All responsible gambling requests — including self-exclusion, limit adjustments, and support referrals — are handled with strict confidentiality. Your data is processed in accordance with our Privacy Policy and applicable Canadian privacy legislation. Roobet staff are trained to handle sensitive disclosures with professionalism and discretion.